Privacy policy

Privacy Policy

Last updated: August 20, 2026

Anula Nexus respects your privacy. This policy explains how we collect, use, share and protect information when you visit www.anulanexus.com, contact us or place an order.

Information We Collect

• Name, email address, phone number, shipping address and billing information.
• Order history, purchased products and transaction details.
• Device, browser, IP address, pages visited and cookie or analytics data.
• Messages sent through email, WhatsApp or website forms.

How We Use Information

• Process, fulfil and deliver orders.
• Send confirmations, tracking and service updates.
• Provide customer support and handle returns.
• Send marketing only where you have opted in.
• Improve our products, website and customer experience.
• Meet legal, accounting and regulatory obligations.

Sharing

We do not sell or rent personal information. We may share only the information needed with Shopify, payment providers, courier partners, analytics providers and legal authorities where required.

Cookies and Security

Cookies help remember preferences, analyse traffic and operate website features. You can control cookies through your browser. We use reasonable technical and organisational safeguards, including encrypted connections, but no internet transmission is completely risk-free.

Retention and Your Rights

We retain information only as long as needed for order, legal and reporting purposes. You may request access, correction or deletion, or opt out of marketing, subject to applicable law.

Children and External Links

Our store is not directed to children under 13. External websites have their own privacy practices and policies.

Contact

For privacy questions or requests, email support@anulanexus.com, call +91 96386 38630, or write to J-2554/55/56/57, UG, Millennium Textile Market-1, Ring Road, Surat, Gujarat 395002.